Privacy Policy
This Privacy Policy describes how Noaim (collectively, “Noaim”, “we”, “our”, or “us”) collects, uses, and shares information about you (“you”, “your”, or “user”) when you use our website with a homepage located at “Noaim.co”, any applications we may provide (including mobile applications), together with all products and services we may offer from time to time via our website and/or related applications, our related social medial websites such as Instagram, Twitter, Facebook, or otherwise through your interactions with us (our website, applications, products, services, and social media pages, collectively, the “Services”).
This Privacy Policy also describes your and our legal rights and responsibilities with respect to information which identifies you or which could be used to identify you such as your name and contact details, or your user account information, which we call “Personal Information” in the text below. “Personal Information” also may include information about how you use our website. Noaim takes very seriously its responsibility to protect the safety and security of your Personal Information that we process and is committed to respecting your privacy rights.
Applicability Of Noaim’s Privacy Policy
This Privacy Policy is part of our Terms of Use that governs your access to and use of our Services. We will refer to access, use, transmission, and exchanges of information, availability or utilization of features, functions or activities, simply as “use” in the material below.
This Privacy Policy applies to Personal Information that we collect from or about you through the methods described below (see “Information We Collect” and “How We Use Your Information”) to provide the Services. This Privacy Policy applies regardless of the means used to access or provide the Services. This Privacy Policy also applies to our targeted content, including online offers and advertisements for products and services, which you may see on third party websites, platforms and applications (“Offer Sites”) based on your online activity. These Offer Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Offer Sites.
This Privacy Policy does not apply to information from or about you collected by third parties such as Noaim’s service providers, including, but not limited to, Shopify, Inc. (that hosts our e-commerce website), PayPal, Inc. (that processes payments on our behalf), and social media pages. The collection and use of your information by such third parties is governed by the relevant third party’s privacy policies, statements, and practices and under no circumstances are we responsible or liable for any third party’s compliance therewith.
This Privacy Policy does not apply to websites that link to Noaim’s website or websites that may be accessed through the Services. We may provide links to other websites that contain information that we believe may be useful to you or that you will find valuable. However, we have not investigated the security of those linked websites and you should not assume those sites have a privacy policy equivalent to ours. If you access such a third party website through a link we provide, you will be subject to the privacy policy of the new site. Noaim is not responsible for the contents of any linked webpages referenced from our website. If you have any questions regarding the privacy, security, or content of those sites, you should contact the appropriate contact(s) at those websites directly.
Acceptance Of Privacy Policy
By using Noaim’s Services, including our website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use Noaim’s Services. Your continued use of Noaim’s Services following the posting of changes to this Privacy Policy will mean that you accept those changes.
Age Of Consent
By accessing Noaim’s Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Services.
Information We Collect
Information That You Provide: We collect information that you provide directly to us. For example, we collect information when you use our website, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a giveaway sweepstakes, contest, promotion or survey, communicate with us via third-party social media sites such as Facebook or Instagram, request customer support, or otherwise communicate with us. Providing your Personal Information to us is voluntary; however, if you do not provide some or all of the information we request, we may not be able to provide you with certain products, services, or information.
The types of information you may provide directly to us include, but are not limited to, your name, shipping address, billing address, zip or postal code, telephone number, email address, birth date, credit card or payment information, product and communication preferences, family members, demographic information, or any other information that could be used to contact you or any other information that you may choose to disclose to Noaim.
In some cases, we may also collect information you provide about others, such as when you schedule a Noaim yoga clothes delivery, purchase a gift card for someone and request that we deliver it electronically, create and share a "wishlist," or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.
Information We Collect Automatically: In order to improve the overall quality of your online experience, Noaim, its partners, and/or vendors automatically collect certain information about you when you access or use our website or Offer Sites, interact with our emails or online advertisements, or when you transact business with us. Information we automatically collect includes:
Log File Information: We collect information about your use of our website, such as the type of browser you use, access date/times, pages viewed, your Internet Protocol (“IP”) address, and the referring link through which you accessed our websites. An IP address is a number that automatically identifies the computer or device you use to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. We track and aggregate certain information about the visits to our website to analyze trends and statistics such as general traffic flow and feature usage related to Noaim’s website. We compile traffic-based statistics that show the numbers and frequency of visitors to our website and its individual pages. These are aggregated statistical reports that we use internally to better understand our website traffic, manage our website, and help diagnose any problems. Noaim may also aggregate such information and make it available to others as part of its business; however, we will not identify you when providing such information or make it possible to identify you by others in providing this information.>
Cookies: Our website, online advertisements, and emails use first and third-party “cookies,” pixel tags, and other technologies to automatically collect information about you such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online advertisements, and email. A cookie is data sent to your Internet browser from a Web server and stored directly on your computer hard drive. Cookies and similar technologies within a web browser allow us to collect and store data as you navigate our website. We use this information for various purposes, including to facilitate web page navigation, display information more effectively, personalize your online experience, understand how our websites are used by users, market our products and services, measure the success of our marketing campaigns, and for security purposes.
Most web browsers are set up to accept cookies. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, certain features of Noaim’s website may not work properly, and you may be required to re-enter certain information each time you use our website. For example, to use our shopping cart feature, you must have cookies enabled.
Where we use Google Analytics, we have set up the service to anonymize your IP address as soon as data is received by the Analytics Collection Network, before any storage or processing takes place. To opt out of being tracked by Google Analytics across all websites.
Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
Mobile Information: When you access our website from a mobile or smartphone device, we may receive information about your location and your mobile device, such as unique device identifiers.
Information From Third Party Sources: We also receive information about you from other sources, including service providers such as Shopify, PayPal, and Google, and through your interactions with us on social media websites, and we add it to the information we associate with your account.
Information We Do Not Intend To Collect
When you create an account on our website, you may provide us information such as your first and last name, e-mail address, password, birthdate, and other information you provide. Noaim does not intend to collect and retain records of any sensitive personal information, data regarding minority status, or data received from third parties that is not expressly contemplated by this agreement or contractually authorized. We do not knowingly contact or collect information from persons under the age of majority in your state or province of residence. The Services are not intended to solicit information of any kind from persons under the age of majority in your state or province of residence.
Security Of Transmission Of Personal Information
Unfortunately, the transmission of information via the Internet or e-mail is not completely secure. Although we will do our best to protect Personal Information that you submit to us, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use commercially reasonable procedures and security features to try to prevent unauthorized access.
How We Use Your InformationN
We may use your Personal Information to provide products and services and to support our business functions. For example, we may use this information for the following purposes:
Provide, Improve, and Develop the Noaim Website
- Provide the Services to you
- Process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns
- Provide customer service
- Operate, protect, improve, and optimize the Noaim Website and the user experience, such as by performing analytics and conducting research
- Communicate with you and send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, support messages, updates, security alerts, and account notifications
- Communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a gift purchase
- Make your shopping experience easier, more personalized, more enjoyable, and more efficient
- Address problems with and improve our products, brands, services, and technologies, as well as develop new products and services
- Allow you to use our in-store and online technologies
- Provide consistent, personalized services, including to personalize our advertising, marketing communications, shopping experiences, and promotional offers
- Facilitate your ability to share information to social media
- Administer and fulfill our contests and other promotions
- Help us learn more about your shopping preferences or product preferences
- Fulfill a contract we have with you
- Operate, protect, improve, and optimize the Noaim Website and experience, and personalize and customize your experience (such as automatically entering your saved shipping information), we conduct profiling based on your interactions with the Noaim Website, your search and booking history, your profile information and preferences, and other content you submit to Noaim
We process this information given our legitimate interest in improving the Yeoreo Website and our users’ experience with it, and where it is necessary for the adequate performance of the contract with you.
Noaim strives to create and maintain a trusted and safer environment by:
- Preventing, detecting, mitigating, and investigating fraud, security breaches, and activities that are or potentially may be prohibited or illegal.
- Conducting security investigations and risk assessments.
- Verifying or authenticating information.
- Protecting the rights, property, safety, and security of Noaim, our employees, customers, and others, as we deem necessary or appropriate.
- Complying with applicable law, responding to requests from government authorities, and fulfilling legal obligations, including legal process, investigations, regulatory or governmental inquiries, or other legal or regulatory purposes.
- Resolving disputes with any of our users or shoppers and enforcing agreements with third parties.
- Enforcing our Terms of Use or other policies.
We use your Personal Information in connection with automated decision-making through our third-party service provider Shopify to safeguard our business from fraud during the checkout process. Shopify utilizes customers' Personal Information to block transactions that appear to be fraudulent using automated decision-making algorithms.
We process this information based on our legitimate interest in protecting the Noaim Website, ensuring the satisfactory performance of our contract with you, and complying with applicable laws.
Provide, Personalize, Measure, and Improve our Advertising and Marketing
- Send you promotional messages we believe may be of interest to you, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Noaim or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
- Personalize, measure, and improve our advertising.
- Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Noaim or its third-party partners.
- Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Noaim Website, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising, and other information that we think may be of interest to you.
We will process your Personal Information for the purposes listed in this section based on our legitimate interest in conducting marketing activities to provide you with products or services that may be of interest to you. You have the option to opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by adjusting your notification settings within your Noaim Account.
Other Purposes
- When you consent to it
- When it is necessary to protect your vital interests or that of another person
- When it is necessary for the performance of a task carried out in the public interest
- When it is in our legitimate interests. Legitimate interests are our business or commercial reasons for using your data, such as:
- Keeping our records up to date
- Providing the Services to you
- Maintaining or administering the Services
- Performing business analyses or for other internal purposes to improve the quality of our business and the Services we offer
- Prevention of fraud and financial crime to protect the public
- Communicating with you concerning programs or services consistent with our obligations to provide those services or otherwise
- Participating in litigation, investigations, regulatory or governmental inquiries or for other legal or regulatory purposes involving our customers who use or have used our Services or other third parties
How We Share Your Information
We share your Personal Information under confidentiality agreements with, or obtain data from, third parties in the following ways:
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By You:
You may disclose Personal Information when you post digital content on our website, third-party websites, or other public forums, such as Noaim's social media pages, blogs, and online product reviews. Any information you share through these services will become public.
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Third Party Service Providers:
We share your information with third-party service providers who work with us to manage our customer information and perform services on our behalf. These services include hosting our e-commerce platform, processing online payments, providing website features, sending communications and products to customers, and conducting surveys. Our third-party service providers are authorized to collect, use, and disclose your information only to the extent necessary to perform the services they provide to us. Some third-party service providers, like Shopify and PayPal, have their own terms of use and privacy policies that govern how they handle the information we share with them. We recommend reading their privacy policies to understand how your personal information will be handled.
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Third Parties:
We may share your information when we collaborate with another company to offer or provide products, services, contests, or promotions to our customers.
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Social Sharing:
Your Personal Information may be disclosed when you connect your customer account with your social media account. By linking your accounts, you authorize us to share information with your social media provider, subject to the privacy policy of the social media site.
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Legal Requirements:
We may share information about you when necessary to comply with laws or regulations, respond to a valid subpoena, court order, legal process, or government request, or to protect our operations, privacy, safety, property, rights, or those of others. This includes sharing information to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to physical safety, or as required by law to protect the public.
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Business Transfer:
If Color Image Apparel, Inc. or any of our businesses are sold or merged, customers' Personal Information and other collected information described in this policy may be transferred as part of the business assets.
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Other Disclosures:
We may share your Personal Information with our legal, regulatory, audit, and other professional advisors to assist us in our operations consistent with our legitimate business interests. We may also share information about you as described at the point of collection or with your consent, or where Noaim has a legitimate interest in doing so.
These third parties do not have any independent right to share your Personal Information. We will exercise reasonable measures to have the third parties to whom we disclose your Personal Information respect your Personal Information and comply with applicable data protection laws.
How We Keep Your Information
We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including providing services to you, pursuing our legitimate interests as outlined above, or complying with legal obligations. We reserve the right to retain information to the fullest extent not prohibited by law. We may delete Personal Information at our discretion, so it's advisable to maintain your own records and not rely solely on our storage of any Personal Information, content, or other data.
We regularly review the information we hold, and once there is no longer a user, legal, or business necessity to retain it, we will securely delete it or, in some cases, irreversibly anonymize it. Deleted information will be removed from our active databases but may persist in our archives.
How We Protect Your Personal Information
To ensure the security and integrity of Personal Information collected through our website, we have implemented comprehensive physical, technical, and operational measures:
- Physical Security: We have measures in place to restrict physical access to our premises where Personal Information is stored.
- Technical Security: We employ various technical safeguards, such as encryption technologies like Secure Sockets Layer (SSL), to protect data transmitted between your computer and our servers. SSL encryption ensures that all information exchanged remains private and integral. You can verify SSL encryption is active by checking for a closed padlock icon in your browser's address bar.
- Operational Security: Access to Personal Information is limited to authorized Noaim staff members and third-party service providers who require such access for specific operational purposes, such as providing services to you. We enforce strict controls and guidelines to ensure the secure handling of your data.
- Data Integrity: We take measures to maintain the accuracy and completeness of the Personal Information we collect. This includes regular reviews and updates of our databases.
- Protection of Online Transactions: When you make online purchases, we utilize SSL technology to safeguard your order and Personal Information. This technology encrypts data during transmission and ensures it is stored securely on servers not directly connected to the internet.
Despite these safeguards, it's important to note that transmitting information over the internet or electronically always carries some inherent risks. While we strive to protect your Personal Information, we cannot guarantee absolute security. Therefore, we recommend refraining from sending confidential information via email. If you choose to transmit sensitive information, you acknowledge the potential risk that third parties could intercept this data.
Our commitment to maintaining the security of your information extends to continuously reviewing and updating our security measures to address emerging threats and technological advancements.
Location Of Your Personal Information / Your Particular Consent
By providing your Personal Information to us, you are consenting to the following activities related to its disclosure and use in connection with the provision of goods and services:
Consent to International Transfer and Disclosure of Personal Information
We will store and process the information we receive about you as outlined in this Privacy Policy. Our business operations span multiple countries, and for example, our e-commerce platform is hosted by Shopify Inc., a Canadian company. Shopify provides us with the platform to sell our products online, and your data may be stored in Shopify's data storage, databases, and general application, which could involve transmitting your Personal Information outside of your country, state, or province of residence.
You agree that Noaim and any third parties with whom we share your Personal Information ("Recipients") may disclose, transfer, process, and store your Personal Information outside of your country of origin to our affiliates, sponsors, partners, and any other third-party service providers for the purposes described in this Privacy Policy.
Consent to Electronic Notice in Case of Security Breach
While we take reasonable measures to protect your Personal Information from unauthorized access, disclosure, or use, it's important to acknowledge that data security cannot be guaranteed. In the event that we or a Recipient is required to provide notice of unauthorized access or other security breach concerning certain systems, you agree that we (or they) may do so by posting notice on our website or by sending notice to any email address we have on file for you. This will be done at our (or their) discretion and in good faith.
You agree that any notice provided to you will be considered notice to others for whom you act, and you agree to relay such notices to them as necessary.
By continuing to use our services and providing your Personal Information, you signify your acceptance of these consent terms regarding the international transfer and disclosure of your Personal Information, as well as electronic notice in case of a security breach.
Your Opt-out Choices
We collaborate with third-party partners like Google and Facebook to manage our advertising efforts on various websites. These partners may employ cookies or similar technologies on our site and others to deliver advertisements tailored to your browsing activities and interests, or to direct you to our site through advertisements. For more detailed information on how targeted advertising functions, you can visit the Network Advertising Initiative’s educational page. You have the option to opt out of some online behavioral-based advertising by clicking here or adjusting your browser settings to block cookies or notify you when they are being utilized. If you are located in the European Union, you can click here to opt out of online behavioral-based advertising.
If you prefer not to receive email or postal mail communications from Noaim regarding our services, you have the choice to withhold your Personal Information from us. However, please note that providing certain Personal Information may be necessary to complete a purchase or access specific features on our website. You can manage, update, and correct the information associated with your online account by logging in and selecting the “Settings” hyperlink.
If you have previously opted in to receive marketing emails from us, you can customize your preferences regarding the types of communications you wish to receive by clicking on the preferences link provided in any marketing emails. You can modify your preferences at any time.
To stop receiving marketing emails from Noaim, simply click on the “unsubscribe” link located at the bottom of any marketing email you receive from us. Even if you opt out of marketing emails, you may still receive other types of messages such as purchase confirmations, shipment information, or emails related to your user account.
Complaints
If you have any complaints regarding Noaim’s processing of your Personal Information, please reach out to us via email at info@noaim.co. We are committed to addressing any concerns you may have regarding the handling of your Personal Information promptly and appropriately. Your feedback is valuable to us in ensuring that we maintain the highest standards of privacy and data protection.
Contact Us
If you'd like more information about our privacy practices or want us to delete your Personal Information, feel free to contact us at info@noaim.co
Changes To This Privacy Policy
Noaim reserves the right to update and modify this Privacy Policy periodically to reflect our current practices and to comply with legal and regulatory requirements. Any changes made to this Privacy Policy will be posted on our website and will become effective immediately upon posting unless otherwise specified in the notice.
We encourage you to review the Privacy Policy regularly to stay informed about how we collect, use, and protect your Personal Information. By continuing to use our website after the changes take effect, you agree to abide by the updated terms and conditions of the Privacy Policy.
It's important to stay informed about any updates to ensure you understand how your Personal Information is being handled. If you have any questions or concerns about the Privacy Policy or its updates, please feel free to contact us.